Name: Toon Vereecken
Phone: +31612345678
So this is prefilled. If the customer changes this i can change it in our CRM automatic. For now this is not possible. I see some release planned end 2020. But this is still not developed? What's the status in this?
Comments
Currently, I use Variables to accomplish this and then use logic branching to ask if the Variable in question is correct, and then if not, they can correct on a subsequent question, or the question is skipped if they indicate it is correct.It says you can also save the variables, but I haven't fully tested this out - trying to determine if that will save it in an easier location when using Power Automate flows, than having to grab all the questions from the survey and filtering to find the values that you want so that you can update Contact records fields beyond just the name and email.Having only 15 variables is a HUGE limitation, especially since First Name, Last, Name and Email are necessary and that leaves me with only 12 other variables. I need like 24 or 25 for one particular survey. The end-user UX is a bit clunky with this logic, but it gets the jobs done, mostly.
Category: General
This functionality is highly needed, and customers are asking for this. As we are able to personalize / prefill in Marketing + forms, this should definitely be possible in Customer Voice as well.
Category: General
