Hi Microsoft,
The description of an email with a modified date is currently moved automatically to file storage after 365 days.
It would be great if Microsoft could enable a feature to be able to allow the end user to amend (lower) Microsoft hard coded 365 day period. We have lots of clients that need to store emails as part of business continuity and legislation and with the email description being held in Database storage for a long period of time they have a constant challenge of trying to reduce data to ensure it stays within the restrictive capacity provided by Microsoft.
We understand that moving the email description to File storage removes the ability to search on the body of the email, but in the majority of cases this is not an issue. Our clients generally find emails based on the From or Subject field.
As you know we always have the ability to purchase more storage, but as of today 1gb per month at around £33 is something most SMB don't want to entertain.
Please can we request this functionality is added to the core Power Platform product.
Comments
Just a little tweak -can it be the created date and not last modified?In attempts to reduce storage we have powerautomate process that converts the html to text, perhaps even reduce the size of the text. These actions will be on emails older than 3 months, but I guess would affect the modified date.The created date is the best option as that indicate when the original email was received and as such the case (via ARC rules) would've been createdUrfan
Category: Long Term Retention CE