It is very time consuming to find the right email template. The search is slow, clunky and too exact.
Please modernize the search of email templates and management of email templates like a "save as" feature.
Comments
If you can't update the search feature to be less clunky, really the other option is update to a "Save as" feature that when you are on or select a template it respects that selection to create a new copy. Try it, just search for a newly created template and see all the existing templates that get in the way and you can't easily select that template you want to copy. Thanks for trying this from the customer's shoes and issue will be apparent I promise.
Category: Email Management and Outlook Integration