5
Hi

It's ridiculous for Business Central premium customer ($100/user/mo) that requires Sales/CS Enterprise features not able to purchase Sales/Customer Service attach license. We can only purchase the professional attach. I believe the following:
Business Central Essential (Base license) able to purchase Sales / Customer Service Professional
Business Central Premium (Base license) able to purchase Sa,es / Customer Service Enterprise.

Now some clients are stuck as they are on the business central premium plan and has to purchase another sales/customer service enterprise base license making their overall licensing cost too high. Now, they are actively looking for other vendors. Microsoft please do something! At least allow BC premium base license to purchase the Sales/CS enterprise attach license. Do not alienate BC customers!
Category: General
STATUS DETAILS
Completed
Ideas Administrator

Thank you for your feedback. Additional base and attach pricing combinations have been made available for:
  • Attach licenses from Business Central Premium
    • Sales and Customer Service Enterprise (May 2023) 
    • Field Service (July 2023)
  • Business Central Essentials as attach license for
    • Sales and Customer Service Enterprise (September 2023) 
    • Field Service (September 2023)

Please refer to the following link for more information (requires access to Dynamics 365 Partner Portal)

Sincerely,
Business Central Team