What preferences are visible is controlled by compliance profile defined for each email. Recipients are controlled by the Segment attached to the journey. But within a single email or preference center there is no way for one viewer to see a different set of options than another.
What preferences are visible is controlled by compliance profile defined for each email.
Recipients are controlled by the Segment attached to the journey.
But within a single email or preference center there is no way for one viewer to see a different set of options than another.
Currently, when we want to send an email, we select an email template, assign a compliance profile, and send it to a segment. When recipients in that segment choose to unsubscribe, they click the unsubscribe button in the email and are directed to a form where they can select which Purpose or Topic (from the compliance profile) they want to unsubscribe from. This unsubscribe form is the same for all recipients in that segment.
What you would like instead is the ability for different recipients within the same segment to be shown different unsubscribe forms, each with a different set of Purposes or Topics from the compliance profile — essentially customizing the unsubscribe options per recipient, even though they belong to the same segment.
